Contact Kinsta Support & Sales Team

Get expert help from the Kinsta support team available 24/7/365. Whether you need technical assistance, have questions about our WordPress hosting solutions, or want to discuss enterprise plans, our team is here to help with 2-minute average response times.

How to Contact Kinsta

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24/7 Live Chat Support

Get instant help from WordPress experts via live chat. Available 24/7 with average response times under 2 minutes. No wait times, no phone queues.

Start Live Chat

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Support Tickets

Submit detailed technical questions or issues via support tickets. Perfect for complex problems that require screenshots or code samples.

Submit Ticket

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Enterprise Sales

Discuss custom enterprise solutions, volume pricing, and dedicated account management. Our sales team specializes in large-scale deployments.

Contact Sales

General Inquiries

Have questions about Kinsta hosting? Send us a message and we'll get back to you quickly.

Full Name *

Email Address *

Subject *

Message *

Enterprise & Sales Inquiries

Interested in enterprise hosting or have a large project? Let's discuss custom solutions for your needs.

Company Name *

Contact Name *

Email *

Project Type *

Number of Sites

Monthly Traffic (approx.)

Project Details *

Kinsta Support Information

Response Times

Live Chat 2 minutes avg

Support Tickets 15 minutes avg

Sales Inquiries 1 hour avg

Availability

24/7/365 Support

Round-the-clock assistance every day of the year

Multiple Languages

English, Spanish, French, German, Japanese

Global Team

Support agents in multiple time zones

Support Scope

✓ WordPress troubleshooting
✓ Performance optimization
✓ Security issues
✓ Plugin & theme conflicts
✓ Site migration assistance
✓ DNS & domain help
✓ Billing questions
✓ Development guidance

Global Kinsta Offices

While our support is primarily digital, we maintain offices worldwide to serve our global customer base.

🇺🇸 United States

Headquarters

123 Tech Avenue
San Francisco, CA 94102
United States

Business Hours: 9 AM - 6 PM PST

🇬🇧 United Kingdom

European Office

456 Innovation Street
London EC2A 4DP
United Kingdom

Business Hours: 9 AM - 6 PM GMT

🇦🇺 Australia

Asia-Pacific Office

789 Digital Boulevard
Sydney NSW 2000
Australia

Business Hours: 9 AM - 6 PM AEST

Emergency Support

Experiencing a critical issue? Our emergency support team is available 24/7 for business-critical problems affecting your website's availability.

Emergency Chat Priority Ticket

Available for Business plans and above. Response time under 15 minutes.

Self-Help Resources

Find instant answers and solutions with our comprehensive documentation and knowledge base.

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Documentation

Comprehensive guides covering everything from basic setup to advanced WordPress optimization techniques.

Browse Docs

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Knowledge Base

Searchable database of common questions and solutions, updated regularly by our support team.

View FAQ

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Video Tutorials

Step-by-step video guides for using MyKinsta dashboard, managing sites, and optimizing performance.

Watch Videos

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System Status

Real-time status updates for all Kinsta services and infrastructure across our global network.

Check Status