Kinsta Frequently Asked Questions

Kinsta is a premium managed WordPress hosting provider built exclusively on Google Cloud Platform. What makes Kinsta hosting unique is our combination of cutting-edge technology, expert WordPress support, and enterprise-grade infrastructure. Unlike traditional shared hosting, Kinsta provides isolated container technology, automatic scaling, and 24/7 monitoring by WordPress experts. Every Kinsta hosting plan includes free SSL certificates, daily backups, staging environments, and our global CDN network.

Yes! Kinsta WordPress hosting is designed to handle websites of all sizes and types. From small business websites and personal blogs to high-traffic enterprise sites and e-commerce stores, our infrastructure scales to meet your needs. We support WordPress multisite networks, WooCommerce stores, membership sites, and complex custom applications. Our Kinsta hosting plans range from starter options to enterprise solutions with dedicated resources.

Kinsta cloud hosting is our application and database hosting solution designed for developers building modern applications. While Kinsta WordPress hosting is optimized specifically for WordPress sites, Kinsta cloud hosting supports Node.js, Python, PHP, Ruby applications, managed databases, and static sites. Cloud hosting uses pay-as-you-use pricing with auto-scaling capabilities, making it perfect for applications with variable traffic or resource needs.

Kinsta pricing starts at $35/month for our Starter plan, which includes 1 WordPress installation, 25,000 monthly visits, 10GB SSD storage, and all premium features. Our Pro plan ($70/month) and Business plans ($140+/month) offer more resources and advanced features. All Kinsta plans include Google Cloud infrastructure, free SSL certificates, daily backups, 24/7 expert support, free CDN, malware scanning, and free site migration. There are no setup fees or hidden costs.

Yes! Kinsta offers a 20% discount on all WordPress hosting plans when you pay annually instead of monthly. We also provide special pricing for educational institutions, non-profits, and volume discounts for agencies managing multiple client sites. Enterprise customers can discuss custom pricing based on their specific requirements. Additionally, we offer a 30-day money-back guarantee on all plans.

Kinsta add-ons are optional premium features to enhance your hosting experience. Available add-ons include Redis object caching ($10/month), additional disk space ($2/month per 5GB), extra backup storage ($2/month per 5GB), and additional PHP workers ($20/month for 2 workers). These add-ons can be easily added or removed through your MyKinsta dashboard, and billing is prorated based on usage.

Absolutely! You can upgrade your Kinsta plan instantly through the MyKinsta dashboard. Upgrades are processed immediately with prorated billing for the remaining billing period. Plan downgrades are processed at the end of your current billing cycle to ensure you get the full value of your current plan. Our support team is always available to help you choose the right plan for your needs.

Kinsta performance consistently outperforms competitors in independent speed tests. Our Google Cloud Platform infrastructure, combined with advanced caching, PHP 8.1+, and global CDN, delivers average load times under 200ms. Kinsta performance optimization includes automatic image compression, database optimization, and server-level caching. Many customers see 50% faster load times after migrating to Kinsta compared to their previous hosting provider.

Kinsta security includes enterprise-grade protection with DDoS mitigation, hardware firewalls, malware scanning and removal, SSL certificates, two-factor authentication, and IP geolocation blocking. Our security team monitors threats 24/7 and provides automatic security updates. Each site runs in an isolated container environment, and we perform regular security audits. Kinsta security features are included in all plans at no extra cost.

The MyKinsta dashboard is your command center for managing WordPress sites and cloud applications. Through MyKinsta, you can monitor site performance, manage domains and SSL certificates, create staging environments, access backups, view analytics, manage user access, and configure security settings. The dashboard also provides detailed performance metrics, visitor analytics, and resource usage monitoring to help you optimize your sites.

Yes! Kinsta backup services are included with all hosting plans. We perform automatic daily backups of all your files and databases, with backups stored for 14-30 days depending on your plan. Higher-tier plans include hourly backups and longer retention periods. You can restore your entire site or individual files with one click through the MyKinsta dashboard. Manual backups can be created anytime before making changes to your site.

Kinsta CDN (Content Delivery Network) is included free with all hosting plans and features 275+ locations worldwide. The CDN automatically caches and serves your static content (images, CSS, JavaScript) from the closest location to your visitors, reducing load times by up to 50%. Kinsta CDN also includes automatic image optimization, WebP conversion, and bandwidth savings. The CDN integrates seamlessly with your WordPress site with no configuration required.

Yes! Kinsta site migration is completely free for all new customers. Our migration experts handle the entire process, including transferring files, databases, DNS configuration, and SSL certificates. The Kinsta migration process typically takes 24-48 hours with zero downtime. We also optimize your site for our infrastructure during migration and provide testing URLs so you can verify everything works perfectly before going live.

Kinsta provides free migration for all WordPress sites included in your plan. For example, the Starter plan includes free migration for 1 site, the Pro plan includes migration for 2 sites, and the Business plan covers 5 sites. If you need to migrate additional sites beyond your plan limits, our migration team can provide a custom quote. All migrations include full optimization and testing.

Kinsta migration is performed by WordPress experts with a 99.9% success rate. In the rare case of migration issues, our team works around the clock to resolve any problems at no additional cost. We maintain full backups of your original site throughout the process and can rollback if needed. Our migration team also provides post-migration support to ensure everything is working perfectly on our platform.

Kinsta support is available 24/7/365 with WordPress experts who average 2-minute response times. Our support team consists of WordPress developers and system administrators who can help with technical issues, optimization, troubleshooting, and development questions. Kinsta support is provided via live chat and tickets - no phone queues or outsourced call centers. All customers receive the same high-quality support regardless of their plan.

Yes! Our Kinsta support team includes experienced WordPress developers who can assist with theme and plugin issues, code troubleshooting, performance optimization, and development best practices. While we don't write custom code for customers, we can help debug issues, recommend solutions, and provide guidance on WordPress development. We also maintain extensive documentation and tutorials for developers.

DevKinsta is our free local WordPress development tool that replicates the Kinsta hosting environment on your computer. DevKinsta allows developers to build and test WordPress sites locally with the same PHP versions, database configuration, and server setup used in production. You can easily push sites from DevKinsta to Kinsta hosting with one click, making it perfect for development workflows and testing before deployment.

Yes! The Kinsta API provides comprehensive REST endpoints for automating site management, deployments, and monitoring. Developers can use the Kinsta API to create sites, manage domains, trigger deployments, access analytics, and integrate with CI/CD pipelines. The API includes detailed documentation, SDKs for popular programming languages, and webhook support for real-time notifications about your sites and applications.

Kinsta integrations include popular development and business tools like Slack, GitHub, GitLab, Bitbucket, Zapier, and various monitoring services. Through our API and webhooks, you can integrate Kinsta with your existing workflows, project management tools, and deployment pipelines. We also offer direct integrations with CDN providers, DNS services, and analytics platforms to streamline your web development process.

Absolutely! You can find genuine Kinsta reviews on independent review platforms like Trustpilot, G2, and Capterra, where we maintain high ratings from thousands of customers. We also feature detailed case studies and customer success stories on our website, showcasing real performance improvements and business results. Many customers share their positive experiences with Kinsta hosting on social media and WordPress community forums.

If your site exceeds the monthly visitor limit, Kinsta won't shut down your site or charge overage fees. Instead, we'll contact you to discuss upgrading to a plan that better fits your traffic needs. Our infrastructure can handle traffic spikes without performance issues, and we provide detailed analytics to help you choose the right plan. We believe in transparent pricing and will work with you to find the most cost-effective solution.